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Compare · AI chatbots

An AI chatbot alternative that lives in the page

A chatbot keeps its answers behind a bubble and a conversation. Actually Asked shows the questions visitors ask most as a FAQ in your page, answers new ones under it, and adds them to the FAQ when they keep coming up.

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Side by side

A chatbot and Actually Asked.

A chatbot Actually Asked
Where answers appear In a chat window over the page, once a visitor opens it. In the page, as a FAQ section in your layout, fonts and colours. Any sentence on the page can be highlighted and asked about.
Who sees an answer The visitor who asked. Everyone who reads the FAQ. The questions asked most join it on their own.
On a phone The window usually covers the page. The FAQ scrolls with the page, like the rest of it.
Search engines Answers stay inside a chat window, not in your pages. The FAQ is HTML in your page, with FAQPage structured data, so search engines read every question and answer. On Shopify it's in your theme's HTML from the start.
What you learn Transcripts, one conversation at a time. Every Monday, an email of what visitors asked and what your pages couldn't answer.

When a chatbot is the better fit.

A chatbot suits the rare question that needs a back-and-forth, such as troubleshooting or an account lookup. Most questions asked before someone buys, books or signs up are the same few, and a FAQ in the page answers each of them once, for everyone, before they think to ask.

What your site gets.

  • Two lines to install

    Paste a div and a script, or add the block in your Shopify theme editor.

  • Real HTML

    Plain questions and answers in your page's HTML, with FAQ structured data, so search engines read every entry. On Shopify they're in the page before any script runs.

  • Your colours, your radius

    Pick a look, then change the colours, corners and spacing in the widget editor. The preview updates as you type.

  • Groups and page rules

    Group entries under Shipping, Returns and Sizing. Show different entries on different pages with URL rules.

Other comparisons.

TidioAnswers in the page, where Tidio opens a chat. ElfsightA FAQ that writes and grows itself, where Elfsight's is typed in. Shopify Knowledge BaseA FAQ on your own pages, beside what Shopify tells AI agents.

See what your visitors actually ask.

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